Privacy Policy
Last updated: November 5, 2026
This Privacy Policy explains how OneMarket LLC ("OneMarket," "we," "us") collects, uses and shares information when you use the OneMarket app, joinonemarket.com and the business dashboard (the "Service").
1. Information We Collect
Information you give us. Your name, email address, username, profile photo, interests and, for businesses, business details such as name, address, category, logo, photos, deals and billing information (payments are processed by our payment provider; we don't store full card numbers).
Content you post. Photos, Spotted posts, comments, reactions, ratings, first impressions and messages you send through the Service. Photos you upload may be shown to your friends or other users depending on where you post them.
Location. With your permission, your device's location while the app is in use, and, if you turn it on, in the background, to show nearby deals and send alerts when you're near participating businesses. When you post a Spotted deal, we check that you were near that place so posts stay real.
Contacts (optional). If you choose "Find friends," your device sends us hashed (one-way encrypted) versions of email addresses or phone numbers from your contacts, so we can show which of your contacts are already on OneMarket. We use them only for that match and don't store your contacts list.
Usage and device information. How you use the Service (for example, screens viewed, deals claimed and redeemed), device type, operating system, app version, IP address and crash reports.
2. How We Use Your Information
We use your information to provide and improve our services, match you with relevant local businesses, send push notifications about nearby deals, and communicate with you about your account.
To run and improve the Service, show relevant nearby deals, verify claims and redemptions, prevent fraud and abuse, moderate content, provide customer support, send service messages and, with your permission, push notifications, and measure how well our own advertising works.
3. Location Data
With your permission, OneMarket uses your device's location while you're using the app to show nearby deals. If you choose to allow location in the background, we also use it to alert you when you're near participating businesses; you can turn this off anytime in your device settings. When you post a Spotted deal, we check that you were near that place. We don't sell your location data, and we don't share your precise location with businesses — they see only aggregated, non-identifying counts.
4. Push Notifications
With your permission, OneMarket may send push notifications about deals near your location. You can disable push notifications at any time in your device settings.
5. Data Sharing
We do not sell your personal information.
With businesses. When you claim or redeem a deal, the business sees what it needs to honor it (such as your first name and the claim). Private feedback you leave after a first visit goes only to that business. Businesses see aggregated, non-identifying analytics.
With other users. Your username, profile photo and the content you choose to share are visible according to your settings (for example, friends only).
With service providers who help us run the Service, under contracts that limit how they can use your data. These include hosting and database (Supabase, Vercel), app builds and push notifications (Expo, Apple, Google), payments (Stripe), email delivery, product analytics (PostHog), crash reporting (Sentry), and advertising measurement (Meta).
For legal reasons. If required by law, or to protect the rights, safety and property of OneMarket, our users or others.
Business transfers. If OneMarket is involved in a merger, acquisition or sale of assets, information may be transferred as part of that deal.
6. Meta Pixel and Advertising Measurement
Our website (joinonemarket.com) uses the Meta Pixel, a tool from Meta Platforms, Inc., to measure how well our ads on Facebook and Instagram work and to show our ads to people who may be interested in OneMarket. The Pixel records pages you visit on our website and a few actions there: creating a business account, choosing a paid plan, and buying more hours. It is not used in the OneMarket mobile app, and it never receives payment card details.
We use Meta's automatic advanced matching. When you submit a form on our website, such as business sign-up, the Pixel may read contact details you entered (for example your email address, name or phone number) and turn them into a one-way hash on your device before anything is sent to Meta. Meta uses these hashed values only to match the action to a Meta account and then discards them; it does not receive the readable details. Meta's use of this information is described in its Privacy Policy.
You can opt out: our website does not load the Pixel if your browser sends a Global Privacy Control signal; you can manage ad settings in your Meta Accounts Center, block third-party tracking in your browser, or ask us to opt you out of targeted advertising.
7. Analytics, crash reports and app tracking
We use PostHog to understand how people use the Service and Sentry to diagnose crashes and errors. We configure these tools not to receive your email, name or precise location as event data. In the app, Meta's SDK may log events (such as completing sign-up) to measure our ads. On iOS, we ask your permission first through Apple's App Tracking Transparency prompt. If you decline, we tell Meta's SDK not to use your data for ad tracking. You can change this anytime in your device settings.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, theft, and misuse. Your data is stored securely and encrypted in transit.
9. Data Retention
We keep your information for as long as your account is active and as needed to provide the Service. When you delete your account, we delete or de-identify your personal information within a reasonable time, except where we need to keep it to comply with law, resolve disputes, prevent fraud or abuse, or enforce our agreements (for example, records that you agreed to our Terms).
10. Your Rights
You can access, update or delete your information in your account settings, or delete your account in the app. You can turn off location, contacts and notification permissions in your device settings anytime. To request a copy of your data or ask us to delete it, email hello@joinonemarket.com. Depending on where you live, you may have additional rights under local law, and we'll honor requests as required.
11. Children's Privacy
OneMarket is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Some deals are limited to users 21 and older. If you believe a child under 13 has given us personal information, contact us and we'll delete it.
12. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date and notify you in the Service or by email.
13. Contact Us
Questions or requests? Email hello@joinonemarket.com or use our contact form at joinonemarket.com/contact. OneMarket LLC, Colorado, USA.