Terms of Use

Last updated: November 8, 2026

These Terms of Use ("Terms") are an agreement between you and OneMarket LLC, a Colorado limited liability company ("OneMarket," "we," "us"). They cover the OneMarket app, joinonemarket.com, the business dashboard and related services (together, the "Service"). By creating an account, checking the box at sign-up, or using the Service, you agree to these Terms and our Privacy Policy. If you're using OneMarket for a business, you're agreeing on behalf of that business and confirm you have authority to do so; "you" then includes the business.

OneMarket connects people to the small businesses around them. These terms apply to everyone who uses the OneMarket app or website, shoppers and businesses alike. By creating an account or using OneMarket, you agree to them and to our Privacy Policy. If you don't agree, please don't use OneMarket.

1. Your account

Give us accurate information and keep your login to yourself. You're responsible for what happens on your account. You must be at least 13 to use OneMarket, and at least 21 to see deals from bars, breweries and other 21+ businesses.

2. Zero tolerance for objectionable content and abusive users

Shoppers can post Spotted deals, posts about places they've redeemed deals at, comments and photos. Businesses post deals and announcements. Whatever you post, keep it real and respectful. We do not tolerate:

  • Objectionable content: hate speech, threats, sexual or violent content, or anything illegal.
  • Harassment, bullying, or abuse of other shoppers, businesses or their staff.
  • Fake posts: made-up deals, deals at places you haven't been, or posts meant to mislead.
  • Spam, scams, advertising someone else's business in your posts, or impersonating anyone.
  • Posting other people's private information, or photos of people who didn't agree to be in them.

3. Spotted posts

A Spotted post must be a real deal you saw in person, at the place, when you posted it. Spotted posts are information only: they come from shoppers, not the business, and details can change. Don't Spot a business you own or work for. Post your own deals from the business dashboard instead.

4. Reporting, removal and bans

You can report or hide any post, comment or Spotted deal, and block or mute any user. We review reports, usually within 24 hours. We may remove any content and suspend or ban any account that breaks these terms, at our discretion and without notice. Content that gets several reports may be hidden automatically while we review it.

5. Your photos and posts

You own the photos and words you post. By posting them, you give OneMarket a non-exclusive, royalty-free, worldwide license to host, store, display and share them in the app and on our website so OneMarket can work (for example, showing your Spotted post to shoppers nearby or your post to your friends). The license ends when you delete the content or your account, except for copies already shared or kept where the law requires. Only post things you have the right to post.

6. Deals and businesses

Deals are offered by the businesses that post them, and those businesses are responsible for honoring them. OneMarket isn't a party to your purchase. Businesses must post real offers they will honor, follow the law (including rules on alcohol and advertising), and never make deals depend on a shopper's rating or review.

If you list deals or other offers on OneMarket, you are solely responsible for them. That includes making sure they're accurate, honoring them as written, and following all laws that apply to your offers, advertising, pricing, age-restricted products (including alcohol), taxes and consumer protection. You have the rights to everything you upload (logos, photos, text), and you grant OneMarket a non-exclusive, royalty-free license to display it in the Service and in OneMarket's own promotion of the Service. You won't condition any deal on a shopper leaving a positive review or rating.

7. Plans, billing and cancellation (businesses)

Free plan. Every business account starts on Free, with no card required. Free includes 40hours of live deals each week; unused Free hours don't carry over, and the allowance resets every Monday at 12:00 a.m. Mountain Time.

Paid plans renew automatically. If you choose Plus, Pro or Max, you authorize us (through our payment processor, Stripe) to charge your card the plan price — Plus $29/month or $290/year; Pro $59/month or $590/year; Max $89/month or $890/year— plus any applicable taxes, at the start and then at every renewal until you cancel. Monthly plans renew each month and yearly plans renew each year on the date you signed up. We'll show the price and renewal date before you pay, and on your billing page at any time. If we change a plan's price, we'll tell you at least 30 days before it applies to you, and you can cancel before then.

Hours.Each plan includes a number of hours of live deals each month (yearly plans receive their hours monthly). A deal uses one hour for each hour it is live; deals live at the same time each use hours. Each time a deal goes live it uses at least 1 hour, and after the first hour time is counted in 30-minute blocks, rounded up; pausing and restarting a deal within that first hour does not start a new minimum. Unused plan hours roll over for one month while your paid plan is active, then expire. When you run out of hours, your live deals pause; we never charge you for extra hours you didn't buy.

Adding hours. You can buy 100 more hours at any time: $7.50on Free, or at your plan's rate on a paid plan (Plus $7.00, Pro $5.00, Max $3.00). Added hours are a one-time purchase, not a subscription.

Changing plans.When you move to a bigger plan, the change takes effect right away, you're charged the prorated difference for the rest of your billing period, and the extra hours are added immediately. When you move to a smaller plan, the change takes effect at your next renewal.

Cancelling.You can cancel online at any time from your billing page (Plan & billing > Cancel plan) — you don't need to call or email us. Your plan stays active until the end of the period you've already paid for, then your account moves to Free. On Free, deals and locations beyond the Free limits are paused, not deleted, and come back if you choose a plan again. Plan hours end with the plan.

Failed payments.If a renewal payment fails, we and Stripe will retry it and let you know. If it still can't be collected, your account moves to Free.

Refunds.Payments are non-refundable except where the law requires, or where we decide to issue one (for example, for a billing error). If you think you've been charged in error, email hello@joinonemarket.com within 60 days.

Enterprise. Enterprise pricing, billing and term are set in a separate written agreement, which controls if it conflicts with this section.

8. No guaranteed results

OneMarket helps nearby shoppers discover your deals, but we don't guarantee any number of views, claims, visits, customers, sales or other results. Estimates, analytics and suggestions (including those generated by AI, such as Goose) are for guidance only and may be incomplete or inaccurate. You're responsible for reviewing any AI-suggested content before you publish it.

9. Using OneMarket fairly

Don't misuse OneMarket: no faking your location, using multiple accounts to get around limits, scraping, or interfering with the app.

10. Disclaimers and limitation of liability

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise the Service will be uninterrupted, error-free or secure, or that location features will always be accurate. OneMarket isn't a party to any purchase or deal between shoppers and businesses and isn't responsible for the products, services or conduct of any business or user.

To the fullest extent the law allows, OneMarket LLC and its owners, members, managers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the Service, even if we were told they were possible. To the fullest extent the law allows, our total liability for any claim arising out of or related to these Terms or the Service is limited to the greater of (a) the amount you paid OneMarket in the 12 months before the claim arose, or (b) $100. Some places don't allow certain limits, so some of these may not apply to you.

11. Indemnification

You agree to defend, indemnify and hold harmless OneMarket LLC and its owners, members, managers, employees and contractors from any claims, damages, losses and expenses (including reasonable attorneys' fees) arising out of your content, your deals or offers, your use of the Service, or your violation of these Terms or any law or third-party right.

12. Ending your account

You can delete your account anytime in the app (Profile > Delete Account). We may end accounts that break these terms.

13. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any dispute arising out of or related to these Terms or the Service will be brought only in the state or federal courts located in Denver, Colorado, and you and OneMarket consent to those courts' jurisdiction. Either party may bring an eligible claim in small claims court. Before filing any claim, you agree to first contact us at hello@joinonemarket.com and try in good faith to resolve it for 30 days.

14. Changes to the Service

OneMarket is a new and actively developed service. We may change, add, remove or suspend any feature, design, workflow or other part of the Service at any time, including to fix bugs, improve performance or test new features, and we are not required to notify you before making these changes. Some features may be labeled beta or early access and may change or be discontinued. The Service is provided "as is" and "as available," and we don't guarantee that it will be uninterrupted or error-free. We will not reduce the hours, radius, live deals or other limits included in a paid plan during a billing period you have already paid for. If we change the price or included limits of a paid plan, we will tell you before the change takes effect at your next renewal.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you by email, by a notice in your dashboard, or by asking you to accept the updated Terms before you keep using the Service, and we will update the "Last updated" date. Changes that aren't material, such as clarifications or corrections, take effect when posted. If you don't agree to updated Terms, you can stop using the Service and close your account. Continuing to use the Service after updated Terms take effect means you accept them.

16. General

These Terms, together with the Privacy Policy and any plan or order terms you agree to, are the entire agreement between you and OneMarket about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a provision isn't a waiver. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, acquisition or sale of assets. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

17. Contact us

Questions or something to report? Email hello@joinonemarket.com.